Last Updated: 29 March 2025
Soul Canvas Collective (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.soulcanvascollective.com and use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, billing and shipping addresses, phone number, and payment details.
- Order Information: Products purchased, transaction details, and order history.
- Website Usage Information: IP address, browser type, device information, and browsing behavior through cookies and analytics tools.
- Communications: Information you provide when you contact us for support or sign up for newsletters.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders.
- Provide customer support.
- Improve our website and services.
- Send marketing communications (if you opt in).
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Service providers (e.g., payment processors, shipping companies) to facilitate transactions.
- Legal authorities, if required by law.
- Third-party tools such as Google Analytics for website analysis.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement security measures to protect your personal information. However, no method of transmission over the internet is completely secure.
6. Your Rights
Depending on your location, you may have rights regarding your personal data, including access, correction, deletion, or opting out of marketing communications. Contact us at [insert contact email] to exercise your rights.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please get in touch with us at:
Soul Canvas Collective
6B Thistle Street, Salisbury Park, Port Elizabeth, South Africa
Email: hello@soulcanvascollective.com